Privacy Policy

1. Introduction

Euro 1 Countertops Granite & Marble, Inc. (“we”, “our”, or “the Company”) values your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you access our website, submit inquiries through our contact form, or interact with us digitally.

By using our website, you agree to the terms of this policy, including the following consent:
“I consent to Euro 1 Countertops Granite & Marble, Inc. storing my submitted information so they can respond to my inquiry.”

2. Definitions

  • Website: The online domain https://eurocountertops.com, including all forms, content, and subpages.
  • Company: Euro 1 Countertops Granite & Marble, Inc., including employees, representatives, and authorized agents.
  • Cookies: Small files stored on your device by a website that track user activity and preferences.
  • Personal Data: Information that identifies or can be reasonably linked to a person, such as name, phone number, email, and IP address.
  • Processing: Any operation performed on personal data including collection, storage, use, sharing, or deletion.
  • Google Analytics: A third-party analytics tool by Google that collects website traffic and behavioral data.
  • GDPR: General Data Protection Regulation, applicable to users within the European Union.
  • CCPA: California Consumer Privacy Act, applicable to California residents.

3. Information We Collect

We may collect the following types of information:

  • Contact Form Submissions: Name, email address, phone number, and the contents of your message.
  • Automatically Collected Information: IP address, browser type, operating system, pages visited, and session duration via cookies and analytics tools.
  • Business Inquiries: Project-related information that you may voluntarily provide for consultation or estimation purposes.

4. How We Use Your Information

We use your personal information to:

  • Respond to inquiries and provide quotes or service consultations
  • Communicate with you regarding services or appointments
  • Improve the content and functionality of our website
  • Conduct website performance and user behavior analysis
  • Comply with legal obligations and respond to lawful requests

5. Google Analytics

We use Google Analytics to help us understand how visitors use our site. The data collected includes:

  • IP address
  • Website behavior (e.g., pages visited, time spent)
  • Device and browser types

Google may use this data in accordance with their privacy policies:
https://policies.google.com/technologies/partner-sites

To opt out of Google Analytics tracking:
https://tools.google.com/dlpage/gaoptout

6. Cookies and Tracking Technologies

We use cookies to:

  • Maintain session continuity
  • Enhance user experience
  • Track aggregate website usage statistics

Most browsers accept cookies by default, but you can modify your settings to decline or delete cookies. Disabling cookies may affect some functionality of our site.

7. Information Sharing & Third-Party Disclosure

We do not sell your personal data. However, we may share it with:

  • Service providers and contractors involved in website maintenance and communication
  • Analytics tools (e.g., Google Analytics)
  • Legal or regulatory authorities if required by law

All third parties are required to maintain confidentiality and use personal data only for designated purposes.

8. Your Rights Under GDPR and CCPA

GDPR Rights (for EU residents):

  • Right to access, rectify, or delete personal data
  • Right to withdraw consent
  • Right to restrict or object to processing
  • Right to data portability

CCPA Rights (for California residents):

  • Right to know what personal data is collected
  • Right to request deletion of personal data
  • Right to opt-out of the sale of personal data (we do not sell)
  • Right to non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at [email protected]

9. You Have the Right to Delete or Request That We Assist in Deleting the Personal Data That We Have Collected About You

You may submit a deletion request by contacting us directly. We will comply unless retention is necessary for:

  • Completing a business transaction
  • Legal compliance
  • Internal business recordkeeping

10. Links to Other Websites

Our website may contain links to external websites or third-party resources. We are not responsible for the content or privacy practices of these external sites. Please review their respective privacy policies.

11. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from minors. If we discover such data has been collected, we will delete it promptly.

12. Data Security

We employ technical and organizational measures to safeguard your personal data, including:

  • Secure servers and SSL encryption
  • Limited access to data by authorized personnel
  • Routine website maintenance and security updates

Despite these efforts, no online transmission or storage method is completely secure.

13. Changes to This Privacy Policy

We may update this Privacy Policy at any time. The revised version will be posted here with an updated effective date. Continued use of the website constitutes your acceptance of any changes.

Effective Date: 6/17/2025